Email Support
General enquiries & account support
customersupport@novixacapital.com
Send EmailContact Us
Get in Touch
Our team is available 24/7 across multiple channels. Whether you have a trading question, need account support or want to explore our services, we're here.
- 24/7 multilingual support
- Call-back on request
- 24/7 Support
- Multilingual Team
- Trading involves risk.
Contact Channels
Choose the channel that works best for you
Our team responds promptly across all channels.
Quick responses, straight from your phone
Telegram
Chat with our support team
+44 7460 031928
Open TelegramOur Office
Where to find us
Novixa Capital Limited is registered in Saint Lucia and serves clients worldwide.
Gros-Islet
Registered OfficeSaint Lucia
Novixa Capital Limited
- Address
- Ground Floor, La Place Creole Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.
- Phone
Mauritius 🇲🇺
UpcomingNew branch
Licensing in Progress
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FAQs
Support, explained.
Clear answers to common questions about Support at Novixa Capital.
Email customersupport@novixacapital.com. Use the official contact page for current phone and other contact options.
Include your account identifier, a short description, relevant order or payment references, and the date/time zone. Never send your password or full payment-card details.
Email customersupport@novixacapital.com with Complaint in the subject and explain what happened and the resolution you seek. Follow the published Complaint Handling Procedure.
Response time depends on the issue and operating hours. Use the current support schedule for availability and retain your request reference for follow-up.