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Frequently Asked Questions
Answers to the questions we hear most from traders opening an account with us.
FAQs
Getting started, explained.
Clear answers to common questions about Getting started at Novixa Capital.
Register, complete account verification, fund through an approved method and connect to your issued trading account. Read the relevant terms and risk disclosure first.
No. An application can remain pending while eligibility and verification checks are completed. Do not assume a portal login means live trading is authorised.
They serve different services and may differ. Use the official recovery route for the account you need; support should not ask you to disclose your password.
Use the approved account conditions and the current instrument specification. Prime and Pro have no separate trading commission; Elite / Raw is $3 round turn per standard lot. Also check financing, margin, leverage and trading hours before trading.
No separate trading commission applies. Spread costs differ by account and instrument.
Choose 1:100, 1:200 or 1:500. Dynamic leverage applies, so effective leverage may adjust under the applicable trading conditions.
Ask support or use the official demo-account route to check current availability. A demo uses virtual funds and does not reproduce every live trading condition.
Use the website's legal links and the documents supplied during account opening. Keep the accepted version of your Client Agreement and relevant schedules.